What Happens If the Carrier Gets Into an Accident With Your Car on the Trailer?

You booked transport. Everything was going according to plan. Then you get that call.

There’s been an accident. And your car was on the trailer.

Now what? Who pays for the damages? Is your car covered? Do you need to panic?

Let’s break it down.

Licensed Carriers Are Required to Be Insured

Any legitimate carrier in the U.S. (and all carriers EcoHub Logistics works with) must carry:

  • Cargo Insurance – This covers your vehicle if it’s damaged during transport.
  • Liability Insurance – This covers third-party property or injuries if the carrier is at fault.

We always verify that the carrier’s insurance is active and sufficient before assigning them to your vehicle.

What Happens After an Accident?

  1. A formal accident report is created.
  2. The carrier’s insurance company is notified.
  3. An independent appraiser inspects your vehicle.
  4. You submit a claim.
  5. The insurance either covers the repair costs or pays out the current market value of the car, depending on the extent of the damage.

What If the Carrier Disappears or Goes Silent?

If you booked with a random hauler from a Facebook group or Craigslist, you might be on your own.

But if you booked through EcoHub Logistics, here’s what happens:

  • We have full documentation: the carrier’s insurance, DOT number, and FMCSA records.
  • We communicate directly with the insurance provider.
  • If necessary, we escalate to federal regulators and bring in legal support.

How to Protect Yourself Before Transport

  • Take clear photos of your car from all angles before pickup.
  • Don’t leave personal belongings inside. They are not covered by cargo insurance.
  • Double-check that your VIN and contact info are correctly listed in your paperwork.
  • Most importantly: work with a licensed broker, not a random trucker with a trailer.

Why This Matters

Accidents are rare, but if something goes wrong, you want a team on your side that knows exactly how to handle it. At EcoHub Logistics:

  • We screen every carrier.
  • We verify insurance.
  • We stay with you through the entire process, from quote to delivery—and even through claims, if it comes to that.

This is more than just shipping a vehicle. It’s protecting your property and peace of mind.

Ready to move your vehicle safely and smartly?

Visit ecohublogistics.com or call us at (650) 999-9660.

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